Our Cookie Policy
This page explains every cookie we set when you visit monoplay-aud.com, what each one does, how long it stays on your device, and how you can switch any of it off.
What Cookies Actually Are
A cookie is a small text file that our website places on your device when you land on monoplay-aud.com. It stores a short string of data, such as a session identifier or your language choice, so the site recognises you when you move between pages.
Without cookies, our site cannot keep you logged in, remember your currency preference in AUD, or hold your place in a game lobby. We do not use them to read your files or track anything outside your browser. Similar technologies, such as local storage and pixels, follow the same rules set out on this page.
The Cookies We Set
Strictly necessary
These keep the site working. They hold your login session after you sign in, protect our forms against cross-site request forgery, and maintain load-balancing across our servers. Necessary cookies cannot be switched off from our banner because the site would not function without them.
Functional
Functional cookies remember choices you make: your interface language, whether you collapsed a lobby filter, and your last-used deposit method such as PayID or Bitcoin. They save you re-entering the same details every session.
Analytics
Analytics cookies tell us, in aggregated form, which pages players open, where they drop off, and how long a session lasts. We use the numbers to fix navigation and page speed. The data is pooled; we cannot identify you personally from an analytics record.
Marketing
Marketing cookies support our retargeting, so our welcome bonus or Monday reload offer reaches people who visited but did not sign up. They also cap how often you see the same ad. You can refuse this whole category from the consent banner or at any time afterwards from the footer link.
| Cookie | Category | Purpose | Duration |
|---|---|---|---|
| monoplay_sid | Strictly necessary | Keeps you logged in during your session | Session |
| monoplay_csrf | Strictly necessary | Form and payment security token | Session |
| monoplay_lang | Functional | Stores your language choice | 90 days |
| monoplay_pref | Functional | Remembers lobby and currency preferences | 365 days |
| monoplay_anon | Analytics | Aggregated traffic measurement | 30 days |
| monoplay_ads | Marketing | Retargeting and ad frequency control | 90 days |
Third Party Cookies We Allow
Some cookies on our pages come from partners we work with, not from us directly. We allow three categories: analytics providers that measure site performance on our behalf, advertising networks that deliver our promotional campaigns, and payment providers that secure deposit and withdrawal flows through Visa, MiFinity and crypto processing.
Each third party processes data under its own privacy policy as well as ours. We do not permit partners to set marketing cookies unless you have consented through our banner. Payment and security cookies from processors are treated as strictly necessary for completing transactions.
Managing Your Cookie Preferences
On our site
The consent banner appears the first time you open monoplay-aud.com. You can accept all categories, reject everything except strictly necessary cookies, or open the granular settings and toggle analytics and marketing separately. Change your mind any time via the Cookie Settings link in our site footer; your choice takes effect immediately.
In your browser
Every major browser lets you block or delete cookies outright. The exact path differs slightly between versions, but the setting lives in the privacy or security menu in each case.
- Chrome: Settings, then Privacy and security, then Third-party cookies, and block or clear as you prefer.
- Safari: Settings, then Privacy, and use Prevent Cross-Site Tracking or Manage Website Data.
- Firefox: Settings, then Privacy and Security, and choose your cookie behaviour under Enhanced Tracking Protection.
- Edge: Settings, then Cookies and site permissions, and block or delete cookies per site.
What happens if you block
Blocking strictly necessary cookies breaks core functions: you will not stay logged in, and deposits or withdrawals may fail partway. Refusing analytics or marketing cookies costs you nothing in gameplay, bonuses or withdrawals; the site simply stops tailoring offers to your visit.
How Long We Keep Them
Retention depends on the category. Session cookies are wiped the moment you close your browser. Preference cookies last longer because they exist to survive between visits, and marketing cookies have a fixed cap after which they expire on their own. Deleting your account removes all cookies tied to it on our side.
| Category | Duration | Cleared when |
|---|---|---|
| Strictly necessary | Session | Browser closed |
| Functional | 30 to 365 days | Expiry date or manual deletion |
| Analytics | 30 days | Expiry date or manual deletion |
| Marketing | Up to 90 days | Expiry, withdrawal of consent, or deletion |
Changes to This Policy
When we add a cookie category or change a retention period, we update this page and bump the version noted at the bottom. If a change introduces a new non-essential cookie, the consent banner reappears so you can decide again. Questions about cookies or any data matter go to [email protected], and our live chat runs 24/7.
Frequently asked questions
Can I play at Monoplay Casino with all cookies blocked?
You can play most demo games, but logging in, depositing and withdrawing need strictly necessary cookies to keep your session and payment flow secure.
How do I withdraw consent after accepting?
Use the Cookie Settings link in our footer at any time, or delete the cookies in your browser. Withdrawal applies immediately to analytics and marketing categories.
Do you sell cookie data to advertisers?
No. Marketing partners use cookies to deliver and cap our own campaigns. We do not sell browsing data to anyone.
How long do marketing cookies last?
Up to 90 days, then they expire automatically or are removed when you withdraw consent or clear your browser.